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d'emploi / de stage

Senior Welcomer - 13/11/18

Overview of duties -Performs Welcome, Reception and Information operations, applying the organisational structure defined by the Rooms Division Manager. - Manages and motivates the Welcome team in line with the brand's recommended behavioural guidelines, in order to provide personalised high quality guest services -Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills. -Forms the link and interfaces between the hotel's different departments and various points of reception. -Takes care of guests from their arrival through to their departure. -Contributes to guest satisfaction at all times by providing high quality services throughout their stay. -Promotes the hotel's offer. -Helps meet the department's quantitative targets through his/her sales efforts.

Type:		Emploi		Type de contrat:		CDI
Localisation:		Bruxelles		Contrat:		Temps plein
Expérience:		1 à 2 ans		Langue:		Français Néerlandais Anglais
Compétences requises:		Your skills/qualities - Team spirit - Enthusiastic - Spontaneous and empathic - Good listening skills and ability to anticipate - Good presentation, confident speaking skills - Dynamic - Sales oriented

L'entreprise

Coordonnées de l'entreprise:		Pullman Brussels Centre Midi Place Victor Horta 1 1060 Bruxelles
Site internet de l'entreprise:		www.accorhotels.com
Description de l'entreprise:		Pullman, lancé en 2007, réinvente l’hôtellerie internationale et crée une marque d’hôtels d’un style nouveau, chic et vivant pour une clientèle moderne et cosmopolite. Pullman met en scène une culture originale de l’hôtellerie haut de gamme, grâce à une relation et un service client/collaborateur décomplexés, un nouveau concept de restauration, des espaces repensés, des connections facilitées, et une identité design affirmée.
Offre de l'entreprise, conditions et avantages:		Group and hospitalisation insurance Meal vouchers La carte Bienvenue Accor
Envoi CV (et lettre de motivation):		Please send us your CV per mail. Cindy Claeys Responsable Ressources Humaines H7431-AM@accor.com H7431-AM@accor.com