Main purpose of job : We seek a colleague who likes to think independently, dare to ask questions and take his own initiative. You are engaged and personal in your meeting with guests and colleagues. Your primary task, together with the reception team, is to create a consistently good atmosphere and service to our hotel guests Responsibilities / Tasks : ◾Check-in/ Check – out ◾Making reservations ◾Reporting (important information for day/night operations, technical problems, discrepancies,…) to the right person/department ◾Providing assistance to our guests where needed ◾Communicating with the different shifts and departments ◾Ensuring the work area remains clean and fully stocked ◾Making taxi reservations ◾Handling the overbooking situation ◾Securing hotel revenue
Type: | Emploi | Type de contrat: | CDI | |||
Localisation: | Bruxelles | Contrat: | Temps plein | |||
Expérience: | 1 à 2 ans | Langue: | Français Néerlandais Anglais | |||
Compétences requises: | You are flexible and initiative-oriented and thrive in a hectic working environment. ◾Experience in the service industry is a must, preferably in the Front Office department. ◾Good communication skills, both written and oral in English/French/Dutch ◾Knowledge of OPERA In addition, you can identify you with our 3 basic values: 1) Passionately committed, 2) Professional hospitality and 3) The power to please. |
Coordonnées de l'entreprise: | Thon Hotel EU rue de la LOI 75 - Brussels |
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Site internet de l'entreprise: | thonhotels.com | |
Description de l'entreprise: | Thon Hotels is part of the Norwegian hotel chain Olav Thon Group that carries the name of its founder Mr. Olav Thon. We have hotels in Norway, Brussels, and Rotterdam. In Brussels, Thon Hotels is one of the largest hotel chains with almost 1500 hotel rooms and 44 meeting rooms in 5 hotels as well as 3 residences of full furnished apartments. We wish that all our employees are engaged, professional and service minded. Thon Hotel EU is a green building and provides all newest technology in a colourful atmosphere and a modern style. Modern and eco-friendly hotel located in the EU-quarter, close to the historical centre of Brussels, Thon Hotel EU offers a casual and environmentally friendly approach to reach the professional service level required to satisfy our guests. | |
Offre de l'entreprise, conditions et avantages: | An exciting and challenging position, in a nice and dynamic working environment. We offer a position in one of Brussels' leading hotel chains, with good career opportunities. You benefit from a good salary package including standard advantages such as : ◾ Hospitalization insurance ◾Attendance holidays or attendance bonus ◾Departmental uniform ◾Train subscription if this method is used for commuting | |
Envoi CV (et lettre de motivation): | https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1103&ProjectId=146651&uiculture=EN&MediaId=4619 Only applications sent through our website will be taken into account. https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1103&ProjectId=146651&uiculture=EN&MediaId https://candidate.hr-manager.net/ApplicationInit.aspx?cid=1103&ProjectId=146651&uiculture=EN&MediaId=4619 |