Secure grow of Martin’s City Spa LLN including: - Determine sales activity plan and deploy it. - Plan and execute all local marketing, PR and promotional events. - Become an active player in the social life of the hotel and the city. - Develop the Club feeling within members and create social events. Effectively coordinate all spa operations on a daily basis to ensure a smooth, successful operation including: - Initiate and maintain top of industry hospitality and fitness & Spa service standards through protocol, on-site education, troubleshooting resolution and support the team. - Maintain a professional and high quality service oriented environment at all times. - Active player in the operation of the Martin’s City Spa. - Manage and support Fitness, Spa and Hostesses team including recruitment & training. - Act as manager on duty for the hotel, dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. - Put processes in place and determine SOP. Reach financial targets - Responsible for the successful attainment of revenue targets and member retention. - Full responsibility of P&L reports.
Type: | Emploi | Type de contrat: | CDI | |||
Localisation: | Brabant Wallon | Contrat: | Temps plein | |||
Expérience: | 3 à 5 ans | Langue: | Français Néerlandais Anglais | |||
Compétences requises: | - Must have experience in and demonstrate a deep understanding of the fitness industry. - Ability to identify, hire, and train talent. - Must have a passion for the fitness and wellness industry - Demonstrate enthusiasm, impeccable customer service - Have a proven ability to motivate and lead. - Results-focused, positive attitude with a passion for helping develop others |
Coordonnées de l'entreprise: | Martin's Louvain-La-Neuve and Martin's All Suites
Martin's Agora Grand Place 1348 Louvain-La-Neuve Martin's Agora Martin's Louvain-la-Neuve & Martin's All Suites rue de l'Hocaille 1-3 1348 Louvain-la-Neuve |
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Site internet de l'entreprise: | www.martinshotels.com | |
Description de l'entreprise: | Situated on the shore of the Louvain-la-Neuve lake, Martin's Louvain-la-Neuve and its neighbouring Martin's All Suites occupy a strategic position in the heart of Belgium. Together, they comprise the first urban hotel centre in Wallonia. These two infrastructures form an integral part of the AGORA Urban Resort, an innovative 30,000 m² hotel and residential complex that opens up a new dimension in the neo-Louvain evolution. Distinctively modern, the project revolves around innovation, sustainability and the art of living. AGORA traces its origin to the joint desire of the Catholic University of Louvain and the city of Ottignies-Louvain-la-Neuve to establish in the urban centre a hotel worthy of an economic and touristic area of international calibre. Oriented towards both business and leisure, this hotel centre is resolutely committed to sustainable innovation while benefiting from the long tradition of service cherished by John Martin and his team. Besides comfortable guest rooms/suites in contemporary design, guests will have access to an ambitious restaurant centre, a spa and meeting area. At Martin's Louvain-la-Neuve, we invite you to stop time − the time of an unforgettable stay. By virtue of its central location in the heart of Belgium and Walloon Brabant, Martin's Louvain-la-Neuve hotel is a standing invitation to explore and discover. | |
Offre de l'entreprise, conditions et avantages: | Full time contract Undefinite period Flexible hours | |
Envoi CV (et lettre de motivation): | CV and application letter Mr Emmanuel Didion General Manager ed@martinshotels.com Martin's Agora Martin's Louvain-la-Neuve & Martin's All Suites rue de l'Hocaille 1-3 1348 Louvain-la-Neuve |