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LEAD CREATIVE (Front Office Supervisor) - 30/04/19

-You lead, you create, you are the soul of Radisson RED -Supporting the Curator, you manage the team of Creatives… throughout the hotel, they are making it clean, cooking on the stoves, out front serving the coffees, shaking the cocktails, booking tours, making reservations, checking guests, always laughing with guests, playing the odd game and even a little bit of mischief now and again, but that’s generally ok, at RED we demand it. -Day to day, you are planning and operating the hotel, making it happen. The guest experience paramount and always topping the agenda. -Partners with the Curator to ensure the operation and guest experience delivery is exceptional. Reviews and appropriate adjustments when needed. -Communicating, always, brand appropriate and ensuring all areas of the hotel have the information they need and the creatives are ready to make it happen. -Present; in the soul of house, in the action, happy moving from the RED Sky Bar alive with music, to the events areas and a book reading, over to the lobby where a group are looking for a restaurant recommendation. The phone rings reservation, you’ve got it and now you are flipping an omelette, catch it! This place is alive and you love it. Smile. Photo. -Drive the guest experience, they can’t wait to come back and they will tell others, promise. And engaging with guests, the creatives love it too. Capturing the feedback at every opportunity and responding. Online, social, it’s constant snap and chatter. -Working with the sales, marketing and REDgen team to ensure all tactics of business are delivered and be creative. Innovation is our heartbeat. -Comply, always. Our licenses, audits, legal obligations, it’s all covered and we know our legislation. This is in bold. -Coaching the creatives. Plans in place for each individual. The approach, we want each person to develop as far as they want to go. -Be coached. The same applies for you. Go as far as you can. We insist.

Type:		Emploi		Type de contrat:		CDI
Localisation:		Bruxelles		Contrat:		Temps plein
Expérience:		3 à 5 ans		Langue:		Français Néerlandais Anglais
Compétences requises:		-Fluent in English -Fluent in French or Dutch -2 years of experience minimum

L'entreprise

Coordonnées de l'entreprise:		Radisson RED Brussels Rue d'Idalie 35, 1050 Ixelles
Site internet de l'entreprise:		www.radissonredbrussels.com
Description de l'entreprise:		WE CONNECT WITH THAT AGELESS MILLENNIAL MINDSET AND BELIEVE THAT HOTELS CAN ENHANCE THEIR WORLD VIA ART, MUSIC, FASHION AND A DISTINCTIVE CONNECTION Radisson RED sees things differently. We name things differently!
Offre de l'entreprise, conditions et avantages:		-Full time -13th mont -Paid vacation
Envoi CV (et lettre de motivation):		Please send your application through this link: https://harri.com/radisson-red-brussels---rooms/job/1013476-radisson-red-brussels---rooms HR Department Antonin Jutten 02 626 81 10 hr.brussels@radissonred.com Rue d'Idalie 35, 1050 Ixelles