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LEAD CREATIVE (Front Office Supervisor) - 14/01/20

Our Lead-Creatives are hotel experts and recognized leaders with the ability to prioritize a complex and hands on workload and who strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests. As Lead-Creative, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do! Interested then why not say Yes I Can! as we are looking for passionate people just like you! Key Responsibilities of the Lead-Creative: -Ensures the smooth running of the hotel, where all areas of the business operation are managed and that the guest service experience is delivered to the highest levels -Working proactively with Heads of Department and key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution -Implements strategies where key hotel metrics are identified, communicated and delivered -Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance -Works to deliver the hotel budget and business plan, ensuring that all areas of the hotel operation are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance -Builds and maintains effective working relationships with all key stakeholders -Reviews and scrutinizes business operations, objectives and best practices, providing recommendations that will drive financial performance and provide added value -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required Welcome to the Radisson Red, Brussels, a new hotel philosophy that connects with an ageless millennial mindset through at, music and fashion. Gone are stuffy hotels and rigid rules. We’ve taken care of the essentials, and showcase the best local flavors in the OUIBar +KTCHN; so that our guests can focus on creating a better trip. Our unique model means our guests are in control. From keyless entry, to requesting extra pillows. Guests can use our app to get what they need AND what they want. We offer three different rooms types for our guests and for those looking to brainstorm, share ideas an innovate, our Events & Games studios include 3 bright meeting rooms. CAREERS Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us. To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Type:		Emploi		Type de contrat:		CDD
Localisation:		Bruxelles		Contrat:		Temps plein
Expérience:		1 à 2 ans		Langue:		Français Anglais
Compétences requises:		Requirements of the Lead-Creative: -Proven experience in hotel operations with strong problem-solving capabilities -Excellent leadership skills with a hands-on approach and lead-by-example work style -Commitment to exceptional guest service with a passion for the hospitality industry -Ability to find creative solutions, offering advice and recommendations -Personal integrity, with the ability to work in an environment that demands excellence, time and energy -Experienced in using IT systems on various platforms -Strong communication skills -Fluent in English -Fluent in French or Dutch -Minimum 1 year of experience

L'entreprise

Coordonnées de l'entreprise:		Radisson RED Brussels Radisson RED Brussels Rue d'Idalie 35, 1050 Brussels
Site internet de l'entreprise:		www.radissonred.com/brussels
Description de l'entreprise:		WE CONNECT WITH THAT AGELESS MILLENNIAL MINDSET AND BELIEVE THAT HOTELS CAN ENHANCE THEIR WORLD VIA ART, MUSIC, FASHION AND A DISTINCTIVE CONNECTION
Offre de l'entreprise, conditions et avantages:		-13° mois -Congés payés
Envoi CV (et lettre de motivation):		Please apply directly through this link: https://harri.com/Radisson-Red-Brussels---Hotel-Management/job/1123450-lead-creative Margaux Fillardet HR Department hr.brussels@radissonred.com Rue d'Idalie 35, 1050 Brussels