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Day/Night Receptionist - 08/10/21

As a receptionist you will be responsible for all aspects of Front Desk operation in order to maintain the high standards required meeting the Company and Guests expectations. Ensuring that full handovers are given and understood at the change of shift. Ensuring that all guests are dealt with in a friendly and efficient manner. Implementing fully the credit policy and procedure. You maintain close contact with guests in your position. You are the one who leaves the first and last impression on our guests and with that you are of crucial importance for the service experience of our guests. You are also the point of contact for guests during their stay and you always try to exceed their expectations. You are proactive, solution-oriented and accurate in the field of administration and payments. You maintain communication with other departments, such as Housekeeping and F&B, so that our guests lack of nothing. Where up-selling is possible, you will identify the opportunities from a commercial point of view and take specific action.

Type:		Emploi		Type de contrat:		CDI
Localisation:		Bruxelles		Contrat:		Temps plein
Expérience:		1 à 2 ans		Langue:		Français Néerlandais Anglais
Compétences requises:		You always shine and you enjoy working with people. You have a natural interest in other people and cultures. You like to welcome our guests with a smile and you are a star in "multitasking". You know how to surprise every guest thanks to your personal touch. Of course you speak English as well as Dutch, a second foreign language is considered as an advantage. In addition, you feel at home in a team and you are flexible in terms of working hours. Do you recognize yourself in this description? Then you are the one we are looking for! Do not hesitate and send us your CV!

L'entreprise

Coordonnées de l'entreprise:		NH Stephanie NH Stehanie
Site internet de l'entreprise:		www.nh-hotels.com
Description de l'entreprise:		The NH Brussels Stéphanie hotel is located in a peaceful side street in the heart of the prestigious Louise shopping district. You’ll find plenty of high-end boutiques and first-class restaurants on the doorstep. Plus the historic center of Brussels is an easy 25-minute stroll away
Offre de l'entreprise, conditions et avantages:		In this position you work for NH Hotel Group; a professional and international hotel chain. We fully understand that our colleagues make the difference and this is reflected in the excellent working conditions that we offer. • Special employee rate for your weekend breaks in NH hotels worldwide and a 30% discount on F&B! • Invite your friends and family for weekend breaks with discounts in NH hotels worldwide. • NH University: excellent training and (international) development opportunities. • Good career opportunities: all NH employees have priority over internal vacancies worldwide!
Envoi CV (et lettre de motivation):		CV Mrs Olga Cadar Hotel Director o.cadar@nh-hotels.com Rue Jean Stas - Jean Stasstraat, 32 1060 Brussels - Belgium