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d'emploi / de stage
Group & Events and Reservation Trainee - 21/06/22
| Type: | Formation | Type de contrat: | Stage | |||
| Localisation: | Bruxelles | Contrat: | Temps plein | |||
| Expérience: | Formation | Langue: | Français Anglais | |||
| Compétences requises: | To respond to individual and group requests-creating and updating reservations – follow up on bookings in order to optimize space, maximize revenue and secure accuracy of data. • To understand market segmentation and booking channels • To have a good knowledge of Office applications. • To ensure that all clients receive a polite, professional and efficient reply to phone calls and e-mails. • To follow up on emails and handle all requests accurately and in a timely manner • To pro-actively identify customer and group needs and communicate all data efficiently to other hotel departments (Sales, Reception, Accounting, Housekeeping) • To enter all data into the PMS system accurately and send confirmations or offers through different channels • To help with administrative tasks such as drafting contracts, preparing invoices, follow-up on deposit payments, printing of reports, sales calls • To have effective communication with the Meeting & Events Operations team, reservations, F&B team and make sure perfect handover is made to ensure a successful event to the client | |||||
L'entreprise
| Coordonnées de l'entreprise: | Indigo Hotel Brussels City Place Charles Rogier 20, 1210 Bruxelles |
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| Site internet de l'entreprise: | https://www.ihg.com/hotelindigo/hotels/fr/fr/brussels/brupr/hoteldetail | |
| Description de l'entreprise: | Hotel Indigo Brussels - City is located in the heart of Brussels, at walking distance of all major tourist attractions and business district. It draws inspiration from the neighboring Botanical Gardens and is composed of 284 fully renovated rooms and suites designed with tropical, herbal and floral themes. An Urban Fitness including a fully equipped gym, sauna and steam-bath is available to guests free of charge. On the ground floor you will find ‘Serra’, an oasis among the hustle and bustle of a major metropolitan area, offering both a slow-food all-day-dining option and a restaurant with a farm-to-table and eco-conscious philosophy. It offers a variety of healthy cuisine with an emphasis on organic and natural ingredients locally grown and sourced. Get away from your life's everyday routine and find moments that inspire you at Hotel Indigo Brussels - City. | |
| Offre de l'entreprise, conditions et avantages: | According to internship agreement (500€/month for non-Belgian trainees). 1 meal/working day. Reimbursement of transportation cost. | |
| Envoi CV (et lettre de motivation): | CV Isabelle Du Rusquec hr@indigo.brussels hr@indigo.brussels |