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d'emploi / de stage
Operations Assistant - 20/11/22
MAIN TASKS AND RESPONSIBILITIES • Receive guests to the hotel by greeting them warmly • Attend guests’ inquiries • Inform guests of the services and accommodation rates in the hotels • Check-in/out • Planning of arrivals of the day/weekend in the hotels • Manage in-house guest inquiries • Cash and bill reservations • Make direct reservations for guest according to their needs • Build good relationship with guest • Keep clear and comprehensive records of guest bookings and billings • Maintain orderliness at front desk • Report issues of maintenance and housekeeping to the managers • Answer telephone, take and relay messages • Provide information to callers • Receive and sort mail and deliveries • Monitor and maintain office equipment • Control inventory relevant to reception area • Tidy and maintain the reception area
| Type: | Emploi | Type de contrat: | CDI | |||
| Localisation: | Indifferent | Contrat: | Temps plein | |||
| Expérience: | 1 à 2 ans | Langue: | Français Néerlandais Anglais | |||
| Compétences requises: | KEY SKILLS • Verbal and written communication skills • English mandatory • French or Dutch can be a plus • Professional personal presentation • Customer service orientation • Information management • Organizing and planning | |||||
L'entreprise
| Coordonnées de l'entreprise: | BEAPART NV BEAPART NV Square Ambiorix 28 1000 Brussel |
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| Site internet de l'entreprise: | www.b-aparthotels.com | |
| Description de l'entreprise: | B-aparthotels is providing spacious serviced apartments for short and long stay. With 4 buildings in Brussels, as well as 1 in The Hague in The Netherlands. B-aparthotels offer serviced apartments with a wide range of hotel services (weakly cleaning, breakfast, fitness, parking…) and accommodation type from the standard hotel room to the 2-bedroom penthouse with also studio, duplexes, and 1 to 3-bedroom apartments. | |
| Offre de l'entreprise, conditions et avantages: | Hours/week: 38h • Payment of public transportation as per local regulation • Meal vouchers: €6 per worked day • Yearly Eco-checks as per local regulation • Personal coaching and training | |
| Envoi CV (et lettre de motivation): | Human Resources Linda Baert Human Resources Manager lbaert@b-aparthotels.com square Ambiorix 28 1000 Brussel |