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Front Office Manager - 17/11/22

• Creating a memorable guest experience for our guests that will leave them wanting to return for more. • Be the eyes and ears for the Front Office by leading by example and coaching and developing them to feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions. • Supporting the Duty Managers and working closely with the Hoxton teams in setting selling strategies and ensuring maximum occupancy. • And everything else in between from compliance to departmental budgeting to relationship building with the wider heads of department and Hoxton team’s.

Type:		Emploi		Type de contrat:		CDI
Localisation:		Bruxelles		Contrat:		Temps plein
Expérience:		1 à 2 ans		Langue:		Français Anglais
Compétences requises:		• Most important is that you know how to provide a great and memorable guest experience – whether it’s for someone staying with us or just stepping in for a drink or a bite to eat. • Previous experience in hospitality in a Front Office Manager role is an advantage but not a must. • Must be fluent in French and English, additional languages will be highly valuable. • Passionate about team development and a demonstrated experience in coaching and developing your team. • You’ve got plenty of experience dealing with different types of requests successfully. • You will be required to work flexible shift patterns which will include days and nights, weekdays, and weekends to support the duty management team, as and when required. • Experience with using Micros Fidelio Opera or a similar property management system. • Individuals. You’re looking for a place where you can be you; no clones in suits here. • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night. • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience. • You’re not precious. We leave our egos at the door and help get stuff done. • You’re up for doing things differently and trying (almost) everything once. • If we got stuck in a lift together we’d have a good time and share a few laughs. • You want to be part of a team that works hard, supports each other and has fun along the way.

L'entreprise

Coordonnées de l'entreprise:		The Hoxton Brussels (Opening !) Square Victoria Régina, 1 - 1210 Bruxelles
Site internet de l'entreprise:		https://thehoxton.com/fr/
Description de l'entreprise:		The Hoxton is making its way to Brussels! In March 2023, we’ll be opening our first hotel and co-working space in the city of Brussels and we’re looking for an experienced Front Office Manager to play a crucial part in successfully bringing our concepts to the market. The hotel boasts 198 bedrooms of different sizes, a large restaurant and coffee shop, a rooftop restaurant and bar with views across the city and The Apartment (our unique meetings & events concept).
Offre de l'entreprise, conditions et avantages:		• The opportunity to bring an exciting new hospitality concept to Brussels (and Belgium) and have a real impact on its success. • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. • The chance to challenge the norm and work in an environment that is both creative and rewarding. • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands. • Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!) • A competitive package and plenty of opportunity for development
Envoi CV (et lettre de motivation):		CV Hannah Süssenbach - People & Culture Manager https://careers.ennismore.com/job/99d561c5-69bd-4e9d-bdaa-6f2d8a807540 .