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Réceptionniste - 18/11/22

- Make the check in and check out, give the magnetic cards to the guests - Assist the guests when they leave - Prepare the bills and make the payments - Register arrivals and departures - Manage the reservation schedule - Receive calls and transfer them to the right contact person in the hotel - Answer emails or transfer them to the right recipients in the hotel - Ensuring the guests’ needs are met at each step of his stay - Answer to any question of the guest - Satisfy any request the customer can have - Advise the guest about the nice places to visit, the curiosities, the museums, bars, restaurants… - Store the valuables of the guests, their luggage and coats - Provide wake-up calls for guests in the morning - Arrange transportation for a guest's off-site visits

Type:   Emploi   Type de contrat:   CDI
Localisation:   Bruxelles   Contrat:   Temps plein
Expérience:   3 à 5 ans   Langue:   Français Néerlandais Anglais
Compétences requises:   - Communication skills - Reactivity - Flexibility - Open-minded - Tolerance and respect of others - Politeness and courtesy - Good appearance - Self-control and quietness - Good oral and written communication skills in English and French, other languages are an asset
 

L'entreprise

Coordonnées de l'entreprise:   LE Chatelain Brussels Hotel
17 rue du Chatelain 1000 bruxelles
Site internet de l'entreprise:   www.le-chatelain.com
Description de l'entreprise:   5* Brussels independent Hotel 107 spacious luxury guest rooms & suites The B’Artist Café breakfast area “La Maison du Châtelain” upscale restaurant A Bar with a “cosy-chic” atmosphere An exquisite Florentine Garden Conference and meeting facilities up to 300 guests A top floor Fitness center Private indoor parking with Valet service Shuttle service on request
Offre de l'entreprise, conditions et avantages:   CDD CDI
Envoi CV (et lettre de motivation):   LM + CV

Lio Rosa maria Responsable R.H.
accounting@le-chatelain.com

6 rue du Chatelain 1000 Bruxelles

Une association créée par et pour les professionnels de l'Hôtellerie

Chaque jour, nous travaillons à renforcer et à développer le secteur hôtelier bruxellois.


La BHA représente plus de:

  • - 90% des hôtels bruxellois
  • - 15.000 chambres
  • - 12.500 emplois
  • - 6 millions de nuitées par an
 

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