Overview of duties -Performs Welcome, Reception and Information operations, applying the organisational structure defined by the Rooms Division Manager. - Manages and motivates the Welcome team in line with the brand's recommended behavioural guidelines, in order to provide personalised high quality guest services -Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills. -Forms the link and interfaces between the hotel's different departments and various points of reception. -Takes care of guests from their arrival through to their departure. -Contributes to guest satisfaction at all times by providing high quality services throughout their stay. -Promotes the hotel's offer. -Helps meet the department's quantitative targets through his/her sales efforts.
Type: | Job | Type contract: | Onbepaalde duur | |||
Plaats: | Brussel | Contract: | Voltijds | |||
Ervaring: | 1 tot 2 jaar | Taal: | Frans Nederlands Engels | |||
Vereiste vaardigheden: | Your skills/qualities - Team spirit - Enthusiastic - Spontaneous and empathic - Good listening skills and ability to anticipate - Good presentation, confident speaking skills - Dynamic - Sales oriented |
Bedrijfsgegevens: | Pullman Brussels Centre Midi Place Victor Horta 1 1060 Bruxelles |
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Website van het bedrijf: | www.accorhotels.com | |
Bedrijfsomschrijving: | Pullman, lancé en 2007, réinvente l’hôtellerie internationale et crée une marque d’hôtels d’un style nouveau, chic et vivant pour une clientèle moderne et cosmopolite. Pullman met en scène une culture originale de l’hôtellerie haut de gamme, grâce à une relation et un service client/collaborateur décomplexés, un nouveau concept de restauration, des espaces repensés, des connections facilitées, et une identité design affirmée. | |
Aanbod, voorwaarden en voordelen: | Group and hospitalisation insurance Meal vouchers La carte Bienvenue Accor | |
Verstuur CV (en motivatiebrief): | Please send us your CV per mail. Cindy Claeys Responsable Ressources Humaines H7431-AM@accor.com H7431-AM@accor.com |