Our Future Front Office Supervisor will lead and perform all front desk duties including check-ins, checkouts, reservations, guest phone messages and special requests.
Type: | Emploi | Type de contrat: | CDI | |||
Localisation: | Bruxelles | Contrat: | Temps plein | |||
Expérience: | 1 à 2 ans | Langue: | Français Anglais | |||
Compétences requises: | -Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability -Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner -Support and assist team members in handling guest inquiries and requests and in resolving guest complaints -Schedule, assign daily work, lead pre-shift meetings, inform and train team members -Monitor, observe and assist in evaluating team member performance -Day and night shifts |
Coordonnées de l'entreprise: | The Hotel.
Brussels Boulevard de Waterloo 38 1000 Brussels |
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Site internet de l'entreprise: | the hotel-Brussels.be | |
Description de l'entreprise: | Towering high above the Brussels skyline on the Boulevard de Waterloo, the high-end fashion-shopping street of Brussels, The Hotel lets you escape the city rush and relax. Regularly praised for its impeccable service, elegantly appointed rooms and vibrant atmosphere, guests are invited to enjoy the spectacular views from the iconic building while meeting for business, or indulging in a well-earned treatment in the spa. The Hotel is superbly located and is merely a few minutes away from the main attractions of the city: the famous fashion Boulevard de Waterloo, the historic Grand Place and the European Parliament buildings. | |
Offre de l'entreprise, conditions et avantages: | Attractive salary and many more advantages… | |
Envoi CV (et lettre de motivation): | recrutement@thehotel.be Victoria Baert HR AND RECRUITMENT SPECIALIST recrutement@thehotel.be recrutement@thehotel.be |