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Receptionist - 06/12/18

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Type:		Job		Type contract:		Bepaalde duur Onbepaalde duur
Plaats:		Brussel		Contract:		Voltijds
Ervaring:		1 tot 2 jaar		Taal:		Frans Engels
Vereiste vaardigheden:		You will be an exceptional team player, have excellent interpersonal skills and be a confident and natural communicator. Good knowledge in English, French or Dutch required One year front desk/guest service experience is strongly preferred. Proficiency in Opera is preferred but not essential. Computer skills to operate various property management and reservations systems, etc.

Het bedrijf

Bedrijfsgegevens:		Renaissance Brussels Hotel Rue du Parnasse, 19 1050 Bruxelles
Website van het bedrijf:		http://www.marriott.fr/hotels/travel/brubr-renaissance-brussels-hotel/
Bedrijfsomschrijving:		The Renaissance Brussels Hotel is located in the European Quarter, facing the European Parliament and just a short walk from Avenue Louise. The Grand Place, in Brussels city center, is only 15 minutes by transportation from the hotel. Intriguing, indigenous, and independent. Renaissance Hotels offer stylish design, social spaces, and evening events that celebrate the soul of the neighborhood.
Aanbod, voorwaarden en voordelen:		To be discussed during the interview
Verstuur CV (en motivatiebrief):		Envoi CV + lettre de motivation Aurélie Delrock Personal Assistant to the General Manager aurelie.delrock@marriott.com Rue du Parnasse, 19 1050 Bruxelles