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MICE Hotel Planner - 26/04/18

Main purpose of job: The MICE Hotel Planner is part of the active life of the hotel by working in different and flexible shifts. He/she is the contact person for guests on site by supervising the event/group/meeting. The communication from out the Hotel Planners department is vital for achieving high guest satisfaction by establishing fluent teamwork with all the other departments of the Hotel. Responsibilities / Tasks: ◾Being the contact person of the guest before, during and after his stay/event/group ◾Making offers for dinners, cocktails, lunches and last minute meetings or group requests following the internal procedure and following-up on the made offers and contracts ◾Answering emails and telephone in a polite, professional and clear way ◾Participating on sales activities: site inspections, call storms, conference calls, create fam trips and organise sales actions, updating of the sales materials ◾Taking care of function sheets, rooming lists, following-up on the deposits and carry out spot checks on the field ◾Organising the weekly function sheet meeting for the operational teams ◾Quest back (satisfaction survey), following up on guest feedback ◾Preparing the files after the event for the accounting department ◾Controlling of the Revenue on a daily basis and compile accurate forecast ◾Duty shifts

Type:		Job		Type contract:		Onbepaalde duur
Plaats:		Brussel		Contract:		Voltijds
Ervaring:		1 tot 2 jaar		Taal:		Frans Nederlands Engels
Vereiste vaardigheden:		You are flexible and initiative-oriented and thrive in a hectic working environment who pays attention to details whit an hands-on mentality. ◾Good communication skills, both written and oral in English, French and Dutch. Any additional languages are always a plus. ◾An excellent team player, good presentation, fluent communication, professional manners and creativity. ◾Good knowledge of Microsoft Outlook, Word, Excel and Power Point. Knowledge of Opera is an advantage ◾Hotel school background. ◾Minimum 2 years working experience in the hotel industry. In addition, you can identify you with our 3 basic values: 1) Passionately committed, 2) Professional hospitality and 3) The power to please.

Het bedrijf

Bedrijfsgegevens:		Thon Hotel Brussels City Centre Thon Hotel Brussels City Centre avenue du Boulevard 17 1210 Brussels
Website van het bedrijf:		www.thonhotels.com
Bedrijfsomschrijving:		Thon Hotels is part of the Norwegian hotel chain Olav Thon Group that carries the name of its founder Mr. Olav Thon. We have hotels in Norway, Brussels, and Rotterdam. In Brussels, Thon Hotels is one of the largest hotel chains with almost 1500 hotel rooms and 44 meeting rooms in 5 hotels as well as 3 residences of full furnished apartments. We wish that all our employees are engaged, professional and service minded. Thon Hotel Brussels City Centre is the major 4-star hotel of Brussels with 454 rooms. The hotel offers a modern, refreshing look and is located in the city centre, close to shopping areas and to the business district.
Aanbod, voorwaarden en voordelen:		An exciting and challenging position, in a nice and dynamic working environment. We offer a position in one of Brussels' leading hotel chains, with good career opportunities. You benefit from a good salary package including standard advantages such as: ◾Hospitalization insurance ◾Attendance holidays or bonus ◾Internal and external trainings ◾Free train subscription if this method is used for commuting
Verstuur CV (en motivatiebrief):		Please send us Evelien Elpers ee@thonhotels.be Thon Hotel Brussels City Centre avenue du Boulevard 17 1210 Brussels