Serving guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following the Tangla standards of aggressive hospitality and adhering to guidelines and procedures. Always greet guests with a smile, be warm and friendly and ensure the principles of hospitality are practised at all times. Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, fax, or through a central reservation system. Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications.
Type: | Job | Type contract: | Bepaalde duur | |||
Plaats: | Brussel | Contract: | Voltijds | |||
Ervaring: | 1 tot 2 jaar | Taal: | Alle zoekopties | |||
Vereiste vaardigheden: | Ability to deal with the public in a professional and courteous manner. 2. Ability to properly and effectively communicate with other departments, managers, supervisors and fellow associates. 3. Knowledge of English and local languages. 4. Ability to handle conflict situations in a professional manner. 5. Each clerk is expected to carry out all reasonable requests by management which the associate is capable of performing. |
Bedrijfsgegevens: | Tangla Hotel Brussels 5 * Avenue E. Mounier 5, Woluwé St Lambert 1200 Brussels , Belgium |
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Website van het bedrijf: | www.tanglabrussels.com | |
Bedrijfsomschrijving: | Tangla Hotel Brussels is devoted to bring the Tanggula Mountains legend to life through the charm and customs of oriental culture. Harmony, Elegance, Excellence & Tranquility are the core values we pledge to provide our guests who will experience flawless personal service while appreciating the serenity of our setting. Perfectly combining the blessings of Nature and modern hospitality art, our guests can fully enjoy the Tangla experience while staying in our beautiful city whether it's for business or pleasure. Tangla Brussels Hotel is not just a place to stay at, it is a place to return to. | |
Aanbod, voorwaarden en voordelen: | To be discussed during the interview | |
Verstuur CV (en motivatiebrief): | YES Li Na HR Manager hr@tanglabrussels.com Li Na HR Manager |