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Vacatures / stages

Réceptionniste - 25/04/19

The receptionist is the first contact person that the client encounters within the hotel. He is mainly in charge of greeting and welcoming the client when the latter arrives, which corresponds to the first step of the guest's experience. This function is very important, as the receptionist represents a real point of reference for the client and an answer to all his questions or requests. The receptionist assists the client in case there is a problem throughout the stay. The receptionist follows the client at each step of his stay, day and night, from his arrival to his departure.

Type:		Job		Type contract:		Bepaalde duur Onbepaalde duur
Plaats:		Brussel		Contract:		Voltijds
Ervaring:		1 tot 2 jaar		Taal:		Frans Nederlands Engels
Vereiste vaardigheden:		Do the check-in and check-out, give the magnetic cards to the clients -Assist the clients for their departure -Prepare invoices and make the payments -Record arrivals and departures -Manage the reservations planning -Answer the phone, receive calls and transfer them to the appropriate staff within the hotel -Answer e-mails or transfer them to the appropriate staff within the hotel -Ensure that the clients' needs are satisfied throughout their stay -Answer all questions from the guests -Satisfy all requests from the guests -Give advice to the clients concerning the interesting places, bars, restaurants, museums and others -Stock items of value from the clients, their luggage, jackets and others -Arrange wake-up calls if needed -Organize guests' transport for visits outside of the hotel -Call a taxi if necessary

Het bedrijf

Bedrijfsgegevens:		Le Chatelain Brussels Hotel SA 17 rue du Chatelain 1000 Bruxelles
Website van het bedrijf:		www.le-chtelain.com
Bedrijfsomschrijving:		5* Brussels independent Hotel, held by a Belgian family 107 luxury guest rooms Florentine Garden Bar with a “cosy-chic” atmosphere Restaurant ¨La Maison du Châtelain¨ Conference and meeting rooms equipped with high-end technology Fitness Business center B’Artist breakfast area Indoor parking Valet and shuttle service
Aanbod, voorwaarden en voordelen:		CDD CDI
Verstuur CV (en motivatiebrief):		CV + LM Lio Rosa maria RH Assistant accounting@le-chatelain.com 6a rue du chatelain 1000 Bruxelles