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Operations Assistant - 20/11/22

MAIN TASKS AND RESPONSIBILITIES • Receive guests to the hotel by greeting them warmly • Attend guests’ inquiries • Inform guests of the services and accommodation rates in the hotels • Check-in/out • Planning of arrivals of the day/weekend in the hotels • Manage in-house guest inquiries • Cash and bill reservations • Make direct reservations for guest according to their needs • Build good relationship with guest • Keep clear and comprehensive records of guest bookings and billings • Maintain orderliness at front desk • Report issues of maintenance and housekeeping to the managers • Answer telephone, take and relay messages • Provide information to callers • Receive and sort mail and deliveries • Monitor and maintain office equipment • Control inventory relevant to reception area • Tidy and maintain the reception area

Type:   Job   Type contract:   Onbepaalde duur
Plaats:   Alle zoekopties   Contract:   Voltijds
Ervaring:   1 tot 2 jaar   Taal:   Frans Nederlands Engels
Vereiste vaardigheden:   KEY SKILLS • Verbal and written communication skills • English mandatory • French or Dutch can be a plus • Professional personal presentation • Customer service orientation • Information management • Organizing and planning
 

Het bedrijf

Bedrijfsgegevens:   BEAPART NV
BEAPART NV Square Ambiorix 28 1000 Brussel
Website van het bedrijf:   www.b-aparthotels.com
Bedrijfsomschrijving:   B-aparthotels is providing spacious serviced apartments for short and long stay. With 4 buildings in Brussels, as well as 1 in The Hague in The Netherlands. B-aparthotels offer serviced apartments with a wide range of hotel services (weakly cleaning, breakfast, fitness, parking…) and accommodation type from the standard hotel room to the 2-bedroom penthouse with also studio, duplexes, and 1 to 3-bedroom apartments.
Aanbod, voorwaarden en voordelen:   Hours/week: 38h • Payment of public transportation as per local regulation • Meal vouchers: €6 per worked day • Yearly Eco-checks as per local regulation • Personal coaching and training
Verstuur CV (en motivatiebrief):   Human Resources

Linda Baert Human Resources Manager
lbaert@b-aparthotels.com

square Ambiorix 28 1000 Brussel

Een vereniging voor en door professionals uit de hotelsector

Dagelijks stellen wij alles in het werk om de Brusselse hotelsector te versterken en te ontwikkelen.


De BHA vertegenwoordigt meer dan:

  • - 90% van de Brusselse hotels
  • - 15.000 kamers
  • - 12.500 banen
  • - 6 miljoen overnachtingen per jaar
 

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